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Available Issues

December 4, 2012 - June 17, 2026

Available Issues

December 4, 2012 - June 17, 2026

Service Spotlights

Free Access
Service Spotlights

Pages:ii–iii

Published Online:October 22, 2019

https://doi.org/10.1287/serv.2019.0253

An Integrative Quality Framework for Developing Industrial Smart Services

Pages:157–171

Published Online:September 17, 2019

https://doi.org/10.1287/serv.2019.0242

Preview Abstract
Usage and Impact of Information and Communication Technologies in Healthcare Delivery

Pages:172–188

Published Online:September 20, 2019

https://doi.org/10.1287/serv.2019.0244

Preview Abstract
Exploring Customers’ Experiences of Service Co-Recovery

Pages:189–200

Published Online:September 20, 2019

https://doi.org/10.1287/serv.2019.0246

Preview Abstract
Open Access
Moving Toward Collaborative Service Recovery: A Multiactor Orientation

Pages:201–212

Published Online:September 6, 2019

https://doi.org/10.1287/serv.2019.0241

Preview Abstract
Open Access
A Configurational Approach to Servitization: Review and Research Directions

Pages:213–240

Published Online:October 2, 2019

https://doi.org/10.1287/serv.2019.0245

Preview Abstract
Extending the Base-of-the-Pyramid Concept

Pages:241–261

Published Online:October 3, 2019

https://doi.org/10.1287/serv.2019.0247

Preview Abstract

Editorial Board

Free Access
Service Science Editorial Board, 2019

Pages:C3–C3

Published Online:October 22, 2019

https://doi.org/10.1287/serv.2019.eb.v11.n3

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