Service Spotlights

Research Article

Product Return Episodes in Retailing

Pages:263–278

Published Online:December 13, 2019

https://doi.org/10.1287/serv.2019.0250

Price and Service Competition in a Tourism Supply Chain

Pages:279–291

Published Online:September 12, 2019

https://doi.org/10.1287/serv.2019.0240

Smart Homes as Product-Service Systems: Two Focal Areas for Developing Competitive Smart Home Appliances

Pages:292–310

Published Online:December 17, 2019

https://doi.org/10.1287/serv.2019.0248

Editorial Board

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