Research Articles

Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions

Pages:79–91

Published Online:March 10, 2023

https://doi.org/10.1287/serv.2023.0322

Peak-Hour Pricing Under Negative Externality: Impact of Customer Flexibility and Competitive Asymmetry

Pages:92–106

Published Online:October 21, 2022

https://doi.org/10.1287/serv.2022.0309

Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation

Pages:107–128

Published Online:January 19, 2023

https://doi.org/10.1287/serv.2022.0313

The Impact of Bundled Payment on Hospital Operations

Pages:129–155

Published Online:January 17, 2023

https://doi.org/10.1287/serv.2022.0314

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