From Live to Recording: Consumer Demand and Response to Price Across the Livestreaming Lifecycle

Published Online:https://doi.org/10.1287/mksc.2024.1281

Livestreaming has evolved into a thriving industry where creators can directly monetize and engage with their audiences and followers. In practice, creators and platforms typically concentrate their marketing efforts on the period leading up to the livestream. However, livestreaming events naturally transition into recorded formats once the event concludes, creating potential “residual” opportunities for monetization. This study systematically examines consumer demand for live events throughout the entire livestream lifecycle, using data from a large livestreaming platform that allows consumers to purchase the recorded version of a paid live event after the livestream ends. We find that the demand is surprisingly more price-sensitive during the pre-livestream period compared with the post-period. This is driven partly by two mechanisms: consumer self-selection (infrequent consumers who may have missed the live events exhibit a higher willingness to pay for recorded versions) and quality uncertainty (consumers face higher uncertainty in event quality during the pre-period than in the post-period). Our findings generate implications for the pricing and targeting strategies in livestreaming markets.

History: Tat Chen served as the senior editor for this article.

Funding: J. Liu acknowledges the support of the Hong Kong Research Grants Council [Theme-based Research Scheme, T32-615_24/R].

Supplemental Material: The online appendix and data files are available at https://doi.org/10.1287/mksc.2024.1281.

INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.