Editorial Column

Editorial Column—Service Science and Network Science

Pages:i–ii

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.i

Research Article

Application of Feedback Control Method to Workforce Management in a Service Supply Chain

Pages:77–92

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.77

Quality and Customer Satisfaction Spillovers in the Mobile Phone Industry

Pages:93–106

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.93

Research Note—Some Characteristics of Human Resources in the Service Sector

Pages:107–114

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.107

Homeworking and Service Delivery: A Win Win Arrangement?

Pages:115–120

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.115

Interactive Method for Service Design Using Computer Simulation

Pages:121–134

Published Online:June 1, 2009

https://doi.org/10.1287/serv.1.2.121

INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.