Help
Cart
Skip main navigation

Available Issues

December 4, 2012 - June 17, 2026

Available Issues

December 4, 2012 - June 17, 2026

Service Spotlights

Free Access
Service Spotlights

Pages:i–i

Published Online:June 8, 2015

https://doi.org/10.1287/serv.2015.0102

Editorial

Free Access
Editorial—Smart Service Systems, Human-Centered Service Systems, and the Mission of Service Science

Pages:ii–iii

Published Online:May 21, 2015

https://doi.org/10.1287/serv.2015.0100

Research Article

Using Digital Service Inventories to Create Customer Value

Pages:83–99

Published Online:April 21, 2015

https://doi.org/10.1287/serv.2015.0098

Preview Abstract
Challenges of New Service Development: Case Video-Supported Home Care Service

Pages:100–118

Published Online:April 28, 2015

https://doi.org/10.1287/serv.2015.0097

Preview Abstract
Engineering Effective Responses to Influenza Outbreaks

Pages:119–131

Published Online:May 21, 2015

https://doi.org/10.1287/serv.2015.0099

Preview Abstract
Experience-Based Routing in Call Center Environments

Pages:132–148

Published Online:June 8, 2015

https://doi.org/10.1287/serv.2015.0101

Preview Abstract
Previous
Back to Top
Next
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.
Agree