Service Spotlights

Editorial Column

Special Section: New Alignment in Service Research

Software Evolution in Web-Service Ecosystems: A Game-Theoretic Model

Pages:1–18

Published Online:January 26, 2016

https://doi.org/10.1287/serv.2015.0114

Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry

Pages:19–36

Published Online:January 26, 2016

https://doi.org/10.1287/serv.2015.0119

A Systemic and Relational Approach to Pricing Services

Pages:37–58

Published Online:February 29, 2016

https://doi.org/10.1287/serv.2015.0122

Research Articles

Categorizing Users of Cloud Services

Pages:59–70

Published Online:March 2, 2016

https://doi.org/10.1287/serv.2016.0128

Asymmetric Bertrand-Edgeworth-Chamberlin Competition with Linear Demand: A Pediatric Vaccine Pricing Model

Pages:71–84

Published Online:March 7, 2016

https://doi.org/10.1287/serv.2016.0129

Commentary

Commentary—Lessons from Nature: Enhancing the Adaptable Potential of Service Ecosystems

Pages:85–96

Published Online:March 7, 2016

https://doi.org/10.1287/serv.2016.0127

Editorial Board

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