Editorial

Research Article

The Financial Markets and Customer Satisfaction: Reexamining Possible Financial Market Mispricing of Customer Satisfaction

Pages:810–819

Published Online:September 1, 2009

https://doi.org/10.1287/mksc.1090.0495

Commentary

Commentary—The Economic and Statistical Significance of Stock Returns on Customer Satisfaction

Pages:820–825

Published Online:September 1, 2009

https://doi.org/10.1287/mksc.1090.0505

Commentary—The Stock Market's Pricing of Customer Satisfaction

Pages:826–835

Published Online:September 1, 2009

https://doi.org/10.1287/mksc.1090.0526

Rejoinder

Rejoinder—Customer Satisfaction-Based Mispricing: Issues and Misconceptions

Pages:836–845

Published Online:September 1, 2009

https://doi.org/10.1287/mksc.1090.0531

Research Article

A Dynamic Model of Consumer Replacement Cycles in the PC Processor Industry

Pages:846–867

Published Online:April 8, 2009

https://doi.org/10.1287/mksc.1080.0448

Optimal Product Line Design When Consumers Exhibit Choice Set-Dependent Preferences

Pages:868–886

Published Online:January 12, 2009

https://doi.org/10.1287/mksc.1080.0449

Standard vs. Custom Products: Variety, Lead Time, and Price Competition

Pages:887–900

Published Online:January 12, 2009

https://doi.org/10.1287/mksc.1080.0456

Service Cancellation and Competitive Refund Policy

Pages:901–917

Published Online:February 12, 2009

https://doi.org/10.1287/mksc.1080.0457

Implications of Channel Structure for Leasing or Selling Durable Goods

Pages:918–934

Published Online:January 12, 2009

https://doi.org/10.1287/mksc.1080.0458

Beyond Attention Effects: Modeling the Persuasive and Emotional Effects of Advertising Creativity

Pages:935–949

Published Online:January 12, 2009

https://doi.org/10.1287/mksc.1080.0460

Understanding the Role of Trade-Ins in Durable Goods Markets: Theory and Evidence

Pages:950–967

Published Online:February 12, 2009

https://doi.org/10.1287/mksc.1080.0461

Cross-National Logo Evaluation Analysis: An Individual-Level Approach

Pages:968–985

Published Online:June 19, 2009

https://doi.org/10.1287/mksc.1080.0462

Commentary—Assumptions, Explanation, and Prediction in Marketing Science: “It's the Findings, Stupid, Not the Assumptions”

Pages:986–990

Published Online:April 13, 2009

https://doi.org/10.1287/mksc.1080.0463

Commentary

Commentary—Relevancy Is Robust Prediction, Not Alleged Realism

Pages:991–998

Published Online:April 13, 2009

https://doi.org/10.1287/mksc.1080.0467

Rejoinder

Rejoinder—Robust Prediction and Unrealistic Assumptions

Pages:999–1000

Published Online:April 13, 2009

https://doi.org/10.1287/mksc.1080.0468

Rejoinder—Think Theory Testing, Not Realism

Pages:1001–1001

Published Online:April 13, 2009

https://doi.org/10.1287/mksc.1090.0496

Focus on Authors

Free Access
Focus on Authors

Pages:1002–1006

Published Online:September 1, 2009

https://doi.org/10.1287/mksc.1090.0532

Call for Papers

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